Terms of Service

Effective Date: 18th August, 2025

Welcome to Autophones. By using our AI-powered receptionist services, website, or software, you agree to the following Terms of Service (“Terms”). Please read them carefully before using Autophones.

1. Acceptance of Terms

By accessing or using Autophones, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our services.

2. Description of Service

Autophones provides AI-powered receptionist software to help small businesses manage calls, messages, bookings, and customer enquiries.
We may update, enhance, or modify our services at any time to improve performance and features.

3. Accounts & Access

  • To use certain features, you must create an account with accurate and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials and any activity under your account.

  • Autophones is not liable for any loss or damage resulting from unauthorized access due to your failure to secure your account.

4. Acceptable Use

You agree not to:

  • Use Autophones for unlawful, harmful, or fraudulent purposes.

  • Interfere with the operation of our services or attempt unauthorized access.

  • Misuse integrations or third-party tools in ways that violate their policies.

We reserve the right to suspend or terminate accounts violating these rules.

5. Subscriptions & Payments

  • Some features of Autophones require a paid subscription.

  • By subscribing, you authorize us (and our payment providers) to charge your selected payment method.

  • All fees are billed in advance and are non-refundable unless required by law.

  • We may update pricing with prior notice to subscribers.

6. Third-Party Integrations

Autophones may integrate with third-party tools (e.g., Google Calendar, Zapier, Zoho). Use of these services is subject to their own terms and policies. Autophones is not responsible for issues arising from third-party platforms.

7. Service Availability

We aim to provide reliable, continuous service, but we do not guarantee that Autophones will always be uninterrupted or error-free.
We are not liable for downtime caused by maintenance, technical issues, or events outside our control.

8. Intellectual Property

  • Autophones and its software, content, and branding are owned by us and protected by copyright, trademark, and intellectual property laws.

  • You may not copy, modify, distribute, or resell any part of our service without written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Autophones is not responsible for indirect, incidental, or consequential damages resulting from your use of our services.

  • Our total liability for any claim related to Autophones will not exceed the amount you paid us in the 3 months prior to the claim.

10. Termination

You may stop using Autophones at any time.
We may suspend or terminate your access if you breach these Terms or misuse the service.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a new effective date. Your continued use of Autophones after changes means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved under UK jurisdiction.

13. Contact Us

For questions about these Terms, please contact us at:

Autophones
📧 support@autophones.co.uk
🌍 https://autophones.co.uk